UNDER THE LAW ON THE PROTECTION OF PERSONAL DATA
INFORMATION TEXT
1. Data Controller
In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data is processed by TALKIDS (Platform) as the data controller.
2. Types of Personal Data Processed
The following data categories are processed within the scope of the services offered through the platform:
2.1. Identity and Contact Data
• Name, Surname
• Turkish Republic Identity Number Identity number
• Phone number
• Email address
• Address information
2.2. User Transaction Data
• Appointment Information
• Session History
• Message Logs
• Message Logs
Payment and billing information
• IP address and device information
2.3. Financial Data
• Payment Information
• Card Transactions (via Payment Institution)
3. Special Categories of Personal Data
The following special categories of personal data may be processed within the scope of the platform:
• Health data
• Information regarding language and speech development
• Psychological evaluation information
• Session notes
These data are processed only with the explicit consent of the relevant person and by taking technical and administrative security measures in accordance with the legislation.
4. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
• Providing online therapy services
• Appointment scheduling and follow-up
• Therapist matching process
• Execution of payment transactions
• Execution of remote health services
• Fulfillment of legal obligations
• Resolution of possible disputes
• Ensuring platform security
Special categories of data are processed only for the purpose of providing healthcare services.
5. Legal Grounds for Processing Personal Data
Your personal data is processed based on the following legal grounds:
5.1. Within the scope of Article 5/2 of the Personal Data Protection Law (KVKK)
• Explicitly provided for in the laws
• Being necessary for the establishment and performance of the contract
• The data controller fulfilling its legal obligations
• Establishment, exercise or protection of a right
5.2. Special Category Data
Health data is processed with the explicit consent of the data subject within the scope of Article 6 of the KVKK (Personal Data Protection Law).
6. Transfer of Personal Data
Your personal data may be transferred to the following parties:
• Therapists providing services
• Payment institutions and banks
• Legal and financial advisory service providers
• Authorized public institutions and organizations
If data transfer abroad is involved, explicit consent is obtained.
7. Storage Period
Your personal data;
• During the service period
• For 10 years from the termination of the service relationship
• For the periods stipulated by legislation
is stored.
At the end of the period, the data is deleted, destroyed or anonymized.
8. Data Subject Rights (KVKK Article 11)
According to Article 11 of the KVKK, data subjects have the following rights:
• To learn whether their personal data is being processed
• To request information if it has been processed
• The purpose of processing learning
• Knowing the third parties to whom it has been transferred
• Requesting correction if it is incomplete or incorrectly processed
• Requesting its deletion or destruction
• Requesting restriction of processing
• Objection to automated system analysis
• Claiming compensation in case of damages
You can submit your applications via [email address].
Applications will be finalized within 30 days at the latest.
9. Data Security
Talkids;
• Technical security measures
• Administrative security measures
• Encryption and access restrictions
by implementing data protection It provides.
10. Updates
Talkids reserves the right to update this text in accordance with legislative changes.
The current text can be accessed via the platform.